How do I get my digital files?
Digital downloads are items which won’t be physically shipped by mail.
They are downloadable files. You can store them in your computer and they’re yours forever.
Your digital files will be available to download as soon as the payment has cleared.
You will get an email or you can reach the files in the order history in your account.
Do you do custom or personalized orders?
Unfortunately due to the high volume of work I’m not able to docustom orders at this time. But I seriously think of doing them in the future.
Where to print my wall art printables?
You may print them wherever you want – your printer at home, a photo developer, or a professional printing resource.
What if I have trouble to download or use the files?
Sometimes files may be corrupted in the process of download. Don’t panic! Whatever problem you may have with my files I will do my best to help you.
Just contact me and leave your e-mail. You don’t have to wait too long for me to reach you out.
I received a ZIP file instead of SVG. Why? What is ZIP and what am I supposed to do with it?
ZIP is an archive file format that contains your SVG as well as DXF, PNG and EPS files.
In order to extract the files from the ZIP just double click or right click on it and hit Unzip. Pick a folder to store the files, hit OK and you’re done!